Terms of Service

Core Features

Syncra is a cloud-based social media management platform that enables users to:

• •Plan and schedule social media content across multiple channels
• •Create, edit, and collaborate on draft posts and campaigns
• •Connect social media accounts and manage multi-channel publishing
• •Manage team members with role-based access controls
• •Access analytics and reporting on content performance
• •Review and approve content through workflow automation

Service Availability

Syncra is provided on an "as-is" basis and may be accessed via web browser, mobile applications, or APIs. While we strive for high availability, Syncra is a cloud-based service that may occasionally be unavailable for maintenance or updates. See Section 9 for details on service modifications and uptime expectations.

Geographic Availability

The Service is available to users worldwide, subject to applicable sanctions and export control laws. Users located in certain jurisdictions may have restricted access to certain features. We comply with applicable restrictions on commerce and use in countries subject to U.S. export embargoes.

Prohibited Conduct

You agree not to use Syncra to:

• •Violate laws or regulations – Publish content that violates any federal, state, local, or international law, including laws regarding data privacy, intellectual property, export controls, and sanctions
• •Infringe intellectual property – Post content you don't own or have rights to, including copyrighted material, trademarks, or patents
• •Harass or abuse others – Send threatening, defamatory, hateful, or abusive content targeting individuals or groups
• •Spread misinformation – Knowingly publish false information, manipulated media, or deliberately misleading content
• •Spam or manipulate platforms – Use Syncra to automate mass posting, spam, bot networks, or artificially inflate engagement metrics
• •Engage in fraud – Use Syncra for phishing, identity theft, money laundering, or financial fraud
• •Bypass security measures – Attempt to circumvent authentication, encryption, access controls, or rate limits
• •Reverse engineer – Decompile, reverse engineer, or attempt to discover source code or non-public APIs
• •Interfere with the Service – Disrupt, overload, or create excessive load on Syncra infrastructure
• •Violate social platform terms – Use Syncra in ways that violate the terms of service of connected social media platforms
• •Exploit vulnerabilities – Knowingly exploit security vulnerabilities in Syncra without proper disclosure

Content Standards

All content posted through Syncra must comply with the terms of service of each connected social media platform. While Syncra doesn't moderate content before publishing, you are fully responsible for ensuring your posts are legal and appropriate.

Enforcement

We reserve the right to investigate and take action against accounts suspected of violating this Acceptable Use Policy, including warnings, temporary suspension, or permanent termination. We may also report suspected illegal activity to relevant authorities.

Subscription Plans

Syncra offers multiple subscription tiers with varying features and limits. When you select a plan:

• •You authorize Polar to charge your payment method according to the plan's pricing and billing cycle
• •Billing occurs automatically on a monthly or annual basis depending on your selected cycle
• •You are responsible for all taxes applicable to your subscription

Pricing and Changes

We reserve the right to modify pricing at any time. Price changes will take effect at the start of your next billing cycle. We will notify you of price increases at least 30 days in advance via email. If you disagree with a price increase, you may cancel your subscription before the new rate takes effect.

Payment Method

You agree to provide valid payment information and authorize us (or our payment processor) to charge your payment method. You are responsible for:

• •Keeping your payment information current and accurate
• •Notifying us of changes to your payment method
• •Resolving any issues with declined charges

Failed Payments

If a payment fails, we will attempt to retry processing on subsequent days. If payment ultimately fails:

• •We will notify you of the failure
• •Your account may be downgraded to a free tier (if available)
• •Access to premium features may be suspended
• •After thirty days of non-payment, your account may be suspended or terminated

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle. You will not receive refunds for partial months or unused features unless specifically stated in a customer agreement.

Upon cancellation, access to premium features ends immediately, though your data remains accessible for 30 days before permanent deletion.

Content Ownership

You retain all ownership rights to content you create, upload, or publish through Syncra (text, images, videos, drafts, scheduled posts). You warrant that:

• •You own or have licensed all content you post
• •You have the right to publish content on connected social platforms
• •Content does not infringe third-party intellectual property or rights
• •Content complies with applicable laws

License Grant to Syncra

By posting content through Syncra, you grant us a worldwide, non-exclusive, royalty-free license to:

• •Store, reproduce, and transmit your content to deliver the Service
• •Use content for backup, security, and disaster recovery purposes
• •Display content in your Syncra dashboard and calendar
• •Analyze aggregate usage patterns to improve Syncra
• •Create anonymized analytics and insights

This license terminates when you delete content or your account, except for information required by law or for backup purposes.

Content Moderation

Syncra does not monitor or moderate content before publishing. However, we reserve the right to:

• •Remove content that violates these Terms or applicable law
• •Disable accounts used to violate the Acceptable Use Policy
• •Report suspected illegal activity to authorities

Content Liability

You are solely responsible for all content you publish. You acknowledge that:

• •Social media platforms may remove, restrict, or label your content
• •You are liable for legal claims arising from your content
• •Syncra is not liable for content published through the Service

AS-IS Disclaimer

SYNCRA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Syncra disclaims all representations and warranties, including:

• •Merchantability, fitness for a particular purpose, or non-infringement
• •That the Service will be uninterrupted, error-free, or secure
• •That defects will be corrected or content will be accurate
• •That the Service will meet your expectations or needs

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SYNCRA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• •Indirect damages – Lost profits, lost revenue, lost data, lost business opportunities, or business interruption
• •Consequential or incidental damages – Any damages resulting from inability to use the Service
• •Punitive damages – Except where prohibited by law
• •Any damages arising from – Service interruptions, posting delays, platform changes, account suspension, or third-party actions

Liability Cap

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO SYNCRA IN THE 12 MONTHS PRECEDING THE CLAIM. If you paid nothing, our liability is limited to $100.

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Exceptions

These limitations do not apply to: (a) gross negligence or willful misconduct; (b) fraud; (c) infringement of intellectual property rights; (d) breaches of confidentiality; or (e) damages that cannot be limited by law.

User Termination

You may terminate your Syncra account at any time by:

• •Visiting your account settings and selecting "Delete Account"
• •Emailing us with termination request

Account deletion is permanent. We will delete your personal data within [CUSTOMIZE: X days], though some information may be retained for legal, compliance, or operational purposes.

Company Termination

We may suspend or terminate your account at any time, with or without cause, and with or without notice, including for:

• •Violation of these Terms or the Acceptable Use Policy
• •Illegal activity or violation of applicable law
• •Non-payment of subscription fees
• •Abuse of the Service or other users
• •Suspected fraud or abuse
• •Threat to Syncra security or other users

Data Upon Termination

Upon termination:

• •Your license to use Syncra immediately terminates
• •You lose access to your account and data
• •We may delete your data after 30 days
• •We retain the right to retain data for legal or backup purposes

You should export any important data before account deletion, as recovery may not be possible after permanent deletion.

Account Reinstatement

We have no obligation to reinstate suspended or terminated accounts. Reinstatement, if granted, is at our sole discretion.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or notices we provide, constitute the entire agreement between you and Syncra regarding Syncra and supersede all prior agreements.

Severability

If any provision of these Terms is found to be illegal or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect.

Waiver

Our failure to enforce any provision of these Terms does not waive that provision or any other provision. Any waiver must be in writing and signed by our authorized representative.

Assignment

You may not assign, transfer, or sublicense these Terms or your rights under these Terms without our prior written consent. Any unauthorized assignment is void. We may assign these Terms without your consent.

Notices

We may provide notice by email, posting on our website, or mail to your registered address. You must notify us by email or by mail to:

Syncra
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Spain

Survival

The following provisions survive termination: Intellectual Property Rights, User-Generated Content, Disclaimers & Limitations, Indemnification, Dispute Resolution, and Miscellaneous Provisions.

Headings

Section headings are for convenience only and do not affect the meaning or interpretation of these Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Email: -
Address: -